Trade-in solutions
Device renewal is a pivotal moment for customer loyalty and retention. Dipli’s advanced technology effortlessly deploys seamless trade-in experiences both in-store and online, covering the entire supply chain end-to-end. By integrating the market’s top refurbishers into one unified platform, Dipli makes the trade-in process quicker, safer, and highly competitive.
Maximized trade-in prices
Price is the top driver for end-users when choosing a trade-in provider. Dipli’s pricing engine aggregates offers from our selected refurbishers to deliver the most competitive prices daily. Our smart algorithm ranks us #1 on 70% of top functional devices and 98% of defective ones, which represent 45% of volumes. With Dipli, you optimize trade-in value and take full control of your program’s global P&L.
Plug and play experience
Dipli delivers a fully outsourced, white-label trade-in solution—from interface to logistics and customer care. Seamlessly integrated via API or SDK, it ensures quick deployment with minimal effort. Online or in-store, the branded journey is frictionless for users while Dipli manages everything behind the scenes. A true plug-and-play experience to boost adoption and maximize results.
360° data insights
Dipli’s real-time dashboards give you full visibility into your omnichannel trade-in operations—online and in-store. Track key metrics such as quality and discrepancy rates, pricing, volume allocation, logistics status, dispatch delays, billing, and payments to end-users. Our highly powerful and customizable data tools deliver all the insights you need while keeping a strong focus on your P&L.
Devices processing
Dipli ensures unified device assessment to reduce discrepancies and unify quality. Devices are evaluated locally, close to end-users, undergo secure data wiping and necessary checks before dispatch. Every unit is tracked via IMEI or Serial Number. Our certified assessment centers are chosen for scalability, ensuring smooth processing even as your trade-in volumes grow.
You plan to launch a trade-in from scratch ? Or you need to boost your existing trade-in program ? In both cases Dipli is the best partner. Here is why:
Next-gen trade-in tech
At Dipli, we’re reshaping the trade-in ecosystem with cutting-edge technology that delivers accuracy, automation, and scalability. Innovation is deeply rooted in our DNA, driving continuous improvement for carriers, OEMs, and distributors alike.
DipliForward: Secured Residual Value Upfront
Dipli’s Forward Trade-In allows businesses to lock in future trade-in values today. Leveraging real-time market data and predictive pricing models, we offer guaranteed trade-in values months in advance, securing tangible benefits for end-users. Paired with flexible credit financing, this innovative model lets customers pay solely for device usage on an affordable monthly basis.
DipliTools: Our Technical Partners
Our trade-in solution integrates seamlessly with partnered diagnostic tools—both hardware and software—to deliver a tailored trade-in experience. These tools automate real-time diagnostics and device evaluations through kiosks or mobile apps, significantly enhancing accuracy, especially in high-risk environments.
Dipli360: Our Plug & Play Solution
Dipli360 is our Platform-as-a-Service (PaaS)—a fully outsourced, white-label trade-in solution designed specifically for retailers, telecom operators, and OEMs. We've consolidated Dipli’s industry-leading expertise into one seamless, ready-to-deploy solution. Dipli360 enables businesses to quickly launch branded trade-in programs, fully supported by Dipli’s proven operational excellence.
DipliGrading: Smarter, Faster, More Reliable
Our AI-powered Computer Vision technology automates device grading with unmatched precision. By instantly analyzing the external condition of devices, Dipli’s AI-driven diagnostics eliminate human error, ensuring fair, consistent quality across all trade-in channels and assessment centers. A must-see innovation!
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